Repair & Maintenance
We accept consultations regarding repairs and maintenance, including for products from other companies.
What we can help with
We offer consultation for jewelry repair and maintenance. (Items from other companies are also accepted.)
We will examine the condition of your jewelry, explain the available repair methods and any precautions, and then proceed.
- Ring resizing
- Chain repair/clasp replacement
- Stone loosening check/re-setting
- Reshaping/refinishing (polishing, matte finish, etc.)
- Pearl necklace re-stringing
- Cleaning/inspection
Please note that depending on the material, structure, and condition, some repairs may be difficult.
Estimates are free. Depending on the repair, we will provide an estimate on the same day or at a later date.
FAQ
Q1｜Can I consult with you about products from other companies?
A: Yes, it is. We will assess the condition and inform you if it's possible to proceed, along with any precautions.
Q2｜Is there a charge for estimates?
A: Yes, it's free. We will contact you on the day or at a later date depending on the content.
Q3｜What is the estimated turnaround time?
A: Typically, it takes about two weeks. This may vary depending on the content, so we will provide an estimate when quoting.
If you have any concerns, you can consult us via LINE in advance.Click here for LINE
We will assess the condition in a calm environment and propose the optimal method.